Requests for advice through the Ethics and Compliance channel in 2018

Total number of requests for advice received 128

Number of requests resolved 126

Percentage of requests resolved 98%

Reports of breaches of the Code of Ethics and Conduct in 2018

Total number of reports received 124

Number of reports resolved 124

Percentage of reports resolved 100%

Disciplinary action for breaches of the Code of Ethics and Conduct in 2018

Number of uncorroborated reports 25

Number of reports resulting in disciplinary action 84

Number of reports resulting in corrective measures 8

Percentage of reports resolved 94%

532018 ANNUAL AND CORPORATE RESPONSIBILITY REPORT

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