1012019 ANNUAL AND CORPORATE RESPONSIBILITY REPORT

Variations in net energy consumption of Refining and Chemicals business units totaled 1% and those of production or processed crude oil amounted to 1-4%, while variations in the business ratio are notable for the sensitivity of both factors,

although this is not representative of large changes in consumption. This ratio is notably affected by unit downtime and, therefore, is not a clear sign of loss of efficiency.

Consumption of external energy by category (Thousands of GJ)1 2019 2018 2017

Purchased goods and services 91,462 85,461 77,323

Activities relating to fuel and energy 7,950 7,872 8,316

Transport and distribution of raw materials 17,149 16,945 13,397

Waste generated in operations 72 90 58

Business travel 49 49 66

Emissions from transportation of employees to and from work 87 87 95

Lease of work place 7 12 9

Transport and downstream distribution of the production process 9,526 11,624 13,122

Use of products sold 1,144,118 1,303,969 1,259,319

Franchises 742 684 598

Investments 757 817 778

Total 1,271,919 1,427,611 1,373,081

1 This indicator simply computes the energy content comparable to the CO2 emissions listed above in Scope 3.

Intensity of energy consumption by business unit

Refining (GJ / tonne processed)

Chemicals (GJ / tonne produced)

2,13 5,54

2,05 5,53

2,03 5,39

2017

2018

2019