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CHAPTER 4 Responsible management

OUR PROCUREMENT MODEL

4.6 VALUE CHAIN MANAGEMENT

Our Purchasing area is working toward digital transformation to promote optimization, efficiency, agility and simplification of processes."

We consider value chain management to be one of the pillars of our decision-ma- king model. Therefore, we have proce- dures in place that govern the manage- ment of the procurement area through a model established at corporate level that ensures transparency in contracting pro- cesses, favouring free competition and detecting risk situations, thus reinforcing our commitment to ethical behaviour.

The fundamentals that serve as a basis for the relationship with our suppliers are set out in the Code of Ethics and Conduct for Suppliers, which, together with the procurement regulations, seeks to achieve continuous improvement in procurement and contracting processes based on excellence, committing to ethi- cal and transparent relationships and showing zero tolerance for any conduct that may violate any of the principles contained in this code.

Principles of the Procurement Model:

RESPONSIBLE SUPPLY CHAIN

INTEGRITY, SUSTAINABILITY AND EQUAL OPPORTUNITIES

OBJECTIVITY IN DECISION MAKING BY WEIGHING ALL BUSINESS VARIABLES

PROCESS TRANSPARENCY

ORDERLY AND MUTUALLY BENEFICIAL RELATIONSHIP WITH SUPPLIERS

RESPECT FOR SOCIAL RESPONSIBILITY CRITERIA AND THEIR APPLICATION IN THE SUPPLY CHAIN