1872019 ANNUAL AND CORPORATE RESPONSIBILITY REPORT

CHAPTER 5 Appendices

Content of the statement of non-financial information

Reporting standard

Location in the report

INFORMATION ABOUT SOCIETY

The company's commitment to sustainable development

Relations maintained with local commu- nity actors and the modalities of dialogue with them

GRI 102-40 GRI 102-42 GRI 102-43 GRI 413-1

Chapter 4.1. Our management approach Chapter 4.7 Social Management

Actions of association or sponsorship

GRI 102-13 GRI 201-1 GRI 203-1 GRI 203-2

Chapter 3.1. Value creation strategy Chapter 4.7 Social Management

Subcontracting and suppliers

Inclusion of social, gender equality and environmental issues in procurement policy

GRI 308-1 GRI 308-2 GRI 414-1 GRI 414-2

Chapter 4.6.1 Responsible supply chain

Consideration in relations with suppliers and subcontractors of their social and environmental responsibility

GRI 102-9 GRI 308-1 GRI 308-2 GRI 407-1 GRI 408-1 GRI 409-1 GRI 414-1 GRI 414-2

Chapter 4.6.1 Responsible supply chain

Supervision and audit systems and results thereof

GRI 308-1 GRI 308-2 GRI 414-1 GRI 414-2

Chapter 4.6.1 Responsible supply chain

Consumers

Measures for the health and safety of consumers

GRI 416-1 GRI 416-2 GRI 417-1

Chapter 4.4 Safety management

Complaint systems, complaints received and their resolution

GRI 102-17 GRI 102-43 Chapter 4.6.2 Customer service

Tax information

Benefits obtained by country GRI 201-1 Chapter 3.1. Value creation strategy

Income taxes paid GRI 201-1 Chapter 3.1. Value creation strategy

Public subsidies received GRI 201-4 GRI Table