812019 ANNUAL AND CORPORATE RESPONSIBILITY REPORT

These solutions are complemented by the Talent Mobility programmes, which aim to drive mobility as a core element of professional development.

Another of the key elements in the attraction and retention of talent relates to reconciliation and the measures valued most highly in this connection are those relating to temporal flexibility. Cepsa implements a work, family and personal life balance management programme based on the EFR model developed by the MasFamilia Foundation, which has been recognised by the UN as Good Practice based on its measures in favour of reconciliation

of work, private and family life. This continuous improvement-based model is auditable, implements a six-tier certification system and addresses reconciliation measures grouped as follows: job quality, family support, equal opportunities, temporal and spatial flexibility, personal and professional development and, lastly, leadership and management style.

We successfully renewed our certification model in 2019 and one of the targets for 2020 is to include the service stations business in the model and to progressively extend certification to include the other businesses.

TARGETING TALENT IN THE DIGITAL ENVIRONMENT WITHOUT PRIOR WORK EXPERIENCE, DIGITAL CHALLENGE FACILITATES THE ENTRY OF THESE PROFILES INTO THE LABOUR MARKET, INVOLVING THEM IN INNOVATIVE TECHNOLOGICAL PROJECT

Digital Challenge

AVERAGE YEARS OF SERVICE

12.53

NEW HIRES2,852

TURNOVER RATE

22%

IN THE SERVICE STATION NETWORK IN SPAIN AND PORTUGAL

2,456