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892019 ANNUAL AND CORPORATE RESPONSIBILITY REPORT

To continue promoting safety within the organisation, in 2019 we started the im- plementation of the Impulsa Programme. Its objectives are the creation of a culture of prevention and uniform safety, with a shared vision and consistent practices, to foster cooperation, sharing lessons learned and continuous improvement; hold all of our company's professionals responsible for safety in order to re- duce serious accidents, integrate safety among business criteria, and maintain and improve our level of performance to position ourselves among the industry's benchmarks.

We also launched the Healthy Company Programme, whose objective is to miti- gate the risks detected in health matters based on the information obtained during the medical examinations carried out on

employees, all within the implementa- tion of the Workplace Health Promotion model by adhering to the Luxembourg Declaration and the Healthy Company Network. Along the same lines, we have developed a Healthy Company Manage- ment System (SIGES), certified in accor- dance with the World Health Organisation model in 2019 for the Torre Cepsa work centre.

Actions linked to health promotion are implemented through the existing me- dical services in those workplaces that have them (depending on the number of own employees); through the specific platform on the intranet; mobile applica- tions; telephone contact; and Human Re- sources management teams. The most significant programmes developed in 2019 are as follows:

SPORTS ACTIVITIES

Mitigation of sedentary lifestyles and reduction of excess body weight and the associated cardiovascular risk.

HEALTHY EATING AND LIVING HABITS

Dissemination and control of menus in the centres that have a canteen.

PREVENTION CAMPAIGNS

For the early detection of different types of cancer and to help eliminate smoking.

FLEXIWORKING PROGRAMME (SPATIAL AND TIMETABLE FLEXIBILITY)

It includes teleworking and other measures of labour flexibility in the centres where it is implemented.

EMOTIONAL CARE PROGRAMME

Informative talks and social healthcare training through a specialised external service or services for conciliation and family care.

SUPPORT AND CONCILIATION PLAN

Specialised advice and support on social, legal and psychological issues, and information and awareness sessions aimed at stress management. Services for professionals with dependents.

In 2019, a Total Health Test has been incorporated into the annual medical examinations, following the model es- tablished by the National Institute of Occupational Safety and Health; once this data has been obtained, an epidemi-

ological study will be carried out in 2020 to help analyse the assessment of psy- chosocial risks currently being prepared, and to review the work plan under way in the Healthy Company Programme for the three-year period 2020 to 2022.