Creating solid and long-lasting relationships
The transparency of purchasing and contracting processes help us to maintain relationships built on trust and collaboration with over 5,000 suppliers. We work together to promote the values and standards of Cepsa across the whole supply chain and we maximize dialogue using several communication channels.
- Suppliers’ area: On our webpage there is a private area to participate in purchasing and contracting processes, where they can make queries and comments whenever they wish to.
- Ethics and Compliance Channel: In the Suppliers Code of Ethics we look at the basic principles that we share with our suppliers, such as the ethical conduct and fight against corruption, the respect for human and labour rights and the protection of the environment. In our web you will find the Ethics and Compliance Channel where you can report any incident or irregularity.
- Events: We hold days such as the Supplier Day. This events allow us to share ideas, to talk to them about our strategy and listen to their concerns.
- Satisfaction Survey: Our Suppliers are asked to give their opinion about us in order to get valuable insights on their experiences and concerns and this way we can identify areas for potential improvement. That helps us to continuously improve.