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CHAPTER 4 Responsible management

As established in our Community En- gagement Policy, the Cepsa units res- ponsible for operations must analyse and assess the impact that the company may have, as well as the risks it assumes in its projects and activities in a particu- lar social context. Any impacts that may be generated are exhaustively identifi ed and managed during the processes of obtaining the operating licence, within the framework of the environmental and social impact studies. In those locations where risks of a social nature are identi- fi ed, analyses are carried out that are in line with the guidelines established by our Integrated Risk Management System and the guide for the identifi cation and ma- nagement of social risks drawn up in 2019.

Ongoing communication with the co- mmunities is core to establishing lasting relationships of trust and mutual benefi t. To this end, we implement various initia- tives to involve social agents, local au- thorities, traditional leaders, landowners, indigenous communities or contractors, through informative meetings and other communication channels that enable us

to report on the progress of our activity, the prioritisation of local investment pro- grammes, or employment opportunities for the local population, among other issues.

We also establish concrete and specifi c commitment strategies with indigenous communities, both for those in areas of direct infl uence and those in areas of in- direct infl uence.

At exploration and production assets, the relationship with the communities is managed by the Community Relations unit, which guarantees the social viability of the projects we undertake. In 2019 this unit was key to the development of Co- lombia's drilling projects, establishing an early entry strategy and effective social management actions in line with the po- sition and expectations of local commu- nities. Also in the operations we carry out in Peru, working groups were established with representatives of the company, the community and public authorities to en- sure the sustainability and social viability of our operations in that country.

COLOMBIA Wacoyo Reservation and El Tigre (Area of indirect infl uence): social support projects to improve the quality of life of families, the preservation of their culture and traditions, the improvement of food safety conditions and the generation of job opportunities; all of this in the framework of a permanent communication and coordination strategy.

Unuma Reservation (Area of direct infl uence): agreements reached with the indigenous community in the processes of prior consultation for the specifi c activity of drilling stratigraphic wells (CPO14), in addition to our practice of good neighbourliness with this community.

PERÚ Sinchi Roca Native Community (Area of indirect infl uence): social investment initiatives that are carried out periodically, such as school campaigns, medical campaigns or on special occasions such as Christmas.